Arizona-based custom integration company Dennis Sage Home Entertainment presented its annual Most Valuable Partner (MVP) Award to The DaVinci Group, a manufacturer of custom integration products, at last month’s CEDIA 2015 event. In a statement this week, The DaVinci Group said the MVP Award is part of only a handful of awards the dealers hands out each year, and it recognizes them for “continued excellence, innovation, and spirit.”
According to Dennis Sage Home Entertainment, their management tem meets each year for the purpose of nominating and selecting those vendors who the team agrees went above and beyond the norm to support their efforts that particular year.
“The DaVinci Group was an obvious choice for us this year and here’s why: There had been a few instances where we identified an issue that needed to be addressed and made The DaVinci Group aware of the situation,” Marty Hayse, Director of Sales and Purchasing for Dennis Sage Home Entertainment, Inc., said in a statement. “To our surprise, each one of these issues were completely resolved to our satisfaction in less than 120 days. And in one case, there was an issue that required a product to be modified. Remarkably, in less than 30-days we had received engineering drawings of the newly changed model. We had no choice but to recognize the incredible responsiveness of The DaVinci Group, a true partner of Dennis Sage Home Entertainment.”
The DaVinci Group manufacturers a wide range of custom integration products including in-ceiling and in-wall speakers, home theater speakers, subwoofers, multi-zone amplifiers, outdoor speaker systems, and more. The company said it is also known for its “industry-leading, innovative programs and policies” like its WarrantyPLUS program.
“Our team at The DaVinci Group goes to extreme lengths to provide a higher level of customer service for all of our dealers,” Jeff Francisco, President of The DaVinci Group, LLC, said in the statement. “We don’t do it for recognition, we do it because it is the right thing to do – it’s built into our DNA. Still, it is great to get positive feedback from dealers – especially dealers like Dennis Sage Home Entertainment, one of the finest and most respected custom integrators in the business. To be considered their MVP is humbling and deeply appreciated. We will proudly display the MVP trophy in a prominent position at The DaVinci Group World Headquarters in Ontario, California.”